Dear State Farm customer,
We are taking steps to make sure we can continue to serve you and maintain the health and safety of our associates as our nation deals with the COVID-19 pandemic.
Connecting with us. Customers may contact State Farm:
- Through our mobile app or statefarm.com
- By phone
- Via a State Farm agent. Most agent offices remain open and agents are also available by phone or email.
Mobile enablement. If you haven’t already done so, we also encourage you to set
up an online account and download our mobile app to help you:
- manage policies and accounts
- pay a bill
- file and track a claim
- connect with us …and much more (State Farm Mobile Experience).
Protecting our associates. Many State Farm employees have been asked to work from home and we are taking steps to practice social distancing and deep cleaning within all of our facilities. These changes have required adjustments for us and we appreciate your patience as you may experience higher than usual hold times when contacting us.
We will communicate with you regularly and invite you to follow the latest on our response via the Newsroom.
Thank you for choosing State Farm. We are proud to be your good neighbor and know we will move through this challenging situation together.
All my best,
Michael L. Tipsord
President, Chairman & CEO