Submitted by Anthony Brunson, P.A. Certified Public Accountant & Business Advisors
Leading employees is a major responsibility, and not everyone is a born leader. For most people, it takes time, patience, practice and support from your own manager. If you have been promoted within your company, you are already familiar with how things work and who the players are. If you are new to the company, it will take you time to learn the ropes. The best way to do this is to observe and then act accordingly. In both scenarios, you will need to understand the organizational structure, how your team fits into the whole and what relationships you will need to develop within the company to make your team succeed.
Here are some reliable approaches to help you through the onboarding process and set the course for becoming a capable leader:
Shifting gears
Before you became a manager you were responsible for only getting your own work done. As a manager, you will need to shift your focus from yourself to deciding how to best guide members of your team in doing their jobs well.
Getting to know you
Two of the most important roles a manager plays is motivating and leading a team. To do this, you will need to get to know each of your staff members. While you may feel inundated with meetings and managing your own time, prioritizing weekly one-on-ones is an important step in this process. These individual meetings allow you to connect with your team members, stay apprised of projects, spot problems before they arise and offer feedback. One-on-ones also give you insight into who the person is — not just an employee.
Finding a mentor
Make it a point to find an experienced manager, preferably within the organization, who is willing to guide you through the finer points of being a first-time manager. Observe how other managers do their jobs and learn from them. You may want to form a cohort of other new managers in the company to support one another, share experiences and offer advice on tough situations.
Giving feedback
The hallmark of an excellent manager is the ability to provide and receive feedback. In other words, being a great manager means being a great communicator. Feedback lets you know what is working and what is not. You will want to capitalize on what is working and be flexible enough to change course for what is not.
Before starting on a new project, make sure the team understands the task, the steps and resources needed to complete it, and the deadlines to be met along the way with enough time to review the final product. Feedback is a two-way street, and a good manager is open to hearing suggestions from their staff. Remember that a good idea can come from anywhere. A good manager accepts responsibility for the wins as well as the losses and gives credit where credit is due. If a manager gives clear directions and honest feedback, they will earn the trust of their staff.
Letting go and delegating
One of the hardest things in becoming a new manager is learning to delegate work. You want to make sure that everything is done right but not be inclined to do it yourself. If you do not delegate parts of a project to others, your employees will never gain additional experience to grow in their careers. Do not be a micromanager; rather, trust your employees and give them the independence to do their work well.
Becoming a first-time manager is both exciting and stressful. In time, the stress will lessen as you become more comfortable with managing a team and building on
